Question 1

What is Review TAG?

Accepted Answer

Review TAG is an AI-powered customer review solution that helps businesses collect genuine customer feedback and make the review process easier. Customers can scan a Review TAG, share their experience, and get an AI-assisted review draft that they can edit before submitting it.

Question 2

How does Review TAG work?

Accepted Answer

It's a simple four-step process — Scan → Select → AI Draft → Review & Submit. The customer scans the QR code, enters their email address, selects what they liked or experienced, and Review TAG generates a review draft using AI. The customer can then edit it before submitting.

Question 3

Does the customer need to download an app?

Accepted Answer

No. Review TAG works through a web browser. Customers simply scan the QR code using their smartphone and follow the on-screen instructions — no app installation is required.

Question 4

Does Review TAG work on all smartphones?

Accepted Answer

Yes. Review TAG is designed to work on modern smartphones that can scan QR codes and access the internet. The customer's device needs an active internet connection to use the online Review TAG experience.

Question 5

Does the customer need a Google account?

Accepted Answer

The customer may need to be signed in to Google to submit a review on Google, depending on Google's current requirements. Review TAG does not ask for or store the customer's Google password.

Question 6

Why does the customer need to enter an email address?

Accepted Answer

An email address is required as part of the Review TAG review submission process. It helps us facilitate the review experience, maintain service records, prevent misuse and provide relevant review-related communication where applicable.

Question 7

Does the customer have to type the entire review?

Accepted Answer

No — that's one of the key advantages of Review TAG. The customer selects relevant aspects of their experience, and AI helps turn those inputs into a natural review draft. The customer can then review, edit and submit it.

Question 8

Can customers edit the AI-generated review?

Accepted Answer

Yes, absolutely. The AI-generated text is a draft. Customers can review, modify, shorten, expand or completely change the wording before submitting their review. The customer remains in control of the final content.

Question 9

Does AI write fake reviews?

Accepted Answer

No. Review TAG is designed to help customers express their genuine experiences. The AI uses the information provided by the customer to create a review draft. Businesses should not use Review TAG to create fabricated or misleading reviews.

Question 10

Can a business guarantee 5-star reviews using Review TAG?

Accepted Answer

No. Review TAG does not guarantee a particular rating or number of positive reviews. Its purpose is to make it easier for customers to share their real experiences — the quality and rating of a review remain entirely with the customer.

Question 11

Can I customize Review TAG for my business?

Accepted Answer

Yes. Businesses can customize their Review TAG experience based on their brand and customer journey. Depending on the available features, you can configure elements such as: - Business information - Questions - Experience categories - Keywords - AI tone - Preferred language - QR codes - Branding elements

Question 12

Can I create different QR codes for different locations?

Accepted Answer

Yes. Review TAG can support different QR codes for different business locations, counters, tables, service areas or campaigns, depending on your plan and configuration — helping you understand where customer interactions are generating feedback.

Question 13

What is the Review TAG Dashboard?

Accepted Answer

The Review TAG Dashboard is your central control panel for managing your Review TAG experience. Depending on your subscription and features, you can use it to: - Manage your review setup - Configure questions and keywords - Manage QR codes - View customer feedback - Monitor review activity - View analytics - Manage business information - Download reports

Question 14

Can I see customer feedback from the dashboard?

Accepted Answer

Yes. Customer feedback collected through your Review TAG setup can be available in your dashboard. The information you can view may depend on the configuration and features enabled for your account.

Question 15

Can I track my review performance?

Accepted Answer

Yes. The Review TAG Dashboard provides analytics and insights that can help you understand customer activity and review performance — including ratings, feedback, activity trends and other relevant metrics, depending on the features available.

Question 16

Can I download my Review TAG data or reports?

Accepted Answer

Yes, where the relevant export functionality is available on your plan. Review TAG may allow businesses to download reports and relevant data for internal analysis and record-keeping.

Question 17

What physical Review TAG products are available?

Accepted Answer

Review TAG is available in multiple physical formats to suit different business environments: - Smart Card — compact and easy to place at counters or customer touchpoints - Review Board — a professional display designed for tables, counters and reception areas - Review TAG — a portable tag designed to be carried, clipped or worn - Desk TAG / Desk Puck — a premium, customized desk-based option for a more distinctive brand experience

Question 18

Do I need to buy a physical Review TAG product?

Accepted Answer

The physical products are sold separately from the Review TAG subscription. You can select the format that best suits your business and purchase it separately at the applicable price listed on the website.

Question 19

What happens if my physical Review TAG product arrives damaged?

Accepted Answer

Contact Review TAG Support as soon as possible with photographs or other relevant evidence. If the damage qualifies under our product policy, we'll arrange a new replacement product — shipping is handled by the company for approved damaged-product replacements. Customized products are otherwise non-refundable.

Question 20

How much does Review TAG cost?

Accepted Answer

The standard Review TAG subscription is ₹14,999 per year, inclusive of applicable GST. Review TAG may also offer promotional prices, special offers or discounts from time to time — the price applicable at the time of purchase will be shown before payment. Physical Review TAG products are charged separately.

Question 21

Is the subscription monthly or yearly?

Accepted Answer

Review TAG is a yearly subscription. The standard subscription period is 12 months, with the applicable subscription price displayed at the time of purchase. Auto-renewal may apply if enabled or agreed to during the subscription process.

Question 22

Can I cancel my Review TAG subscription?

Accepted Answer

Yes, you can cancel your subscription at any time. However, cancellation does not automatically qualify you for a refund for the remaining subscription period — please refer to the Review TAG Refund & Cancellation Policy for complete details.

Question 23

Is the Review TAG subscription refundable?

Accepted Answer

No — Review TAG subscription payments are generally non-refundable, including situations such as non-use of the platform, unused subscription time or not achieving the expected number of reviews. Exceptions may apply where a refund is required under applicable law or expressly approved by Technical Avengers Pvt. Ltd.

Question 24

What happens when my subscription expires?

Accepted Answer

When your subscription expires, access to subscription-based Review TAG services may be suspended, which can include: - Dashboard access - Analytics - Review management features - QR-based Review TAG functionality - Other subscription-dependent features Your physical Review TAG product remains with you, but subscription-dependent functionality requires an active subscription.

Question 25

Who can use Review TAG?

Accepted Answer

Almost any customer-facing business can use Review TAG, particularly: - Restaurants & cafés - Hotels & hospitality - Salons & spas - Clinics - Retail stores - Service businesses - Gyms & fitness centres - Automotive businesses - Education & training businesses - Professional services - Multi-location businesses If your business interacts with customers, Review TAG can help make the feedback and review process simpler, faster and more engaging.

Frequently Asked Questions

Getting Started

Reviews & AI

Customization & Dashboard

Physical Products

Pricing & Subscription

Who It's For

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